Terms of Service

The service

Radar, a DeepGarden offering, provides competitive-intelligence software for Medicare Advantage market monitoring: aggregated news signals, structured network events, and analysis derived from publicly available sources and public CMS datasets. Access is provided under a subscription or pilot agreement with your organization.

Accounts and acceptable use

You are responsible for your account credentials and for activity under your account. You agree not to:

• share credentials or provide access to anyone outside your organization’s agreement;
• resell, redistribute, or publicly republish the service’s data feeds or reports;
• attempt to probe, scrape, or circumvent access controls or tenant isolation;
• use the service for any unlawful purpose.

Intelligence, not advice

Radar aggregates and scores signals from third-party sources. We work to make the pipeline accurate and current, but source material can be wrong, late, or incomplete, and automated extraction can make mistakes. The service is provided for informational purposes; it is not legal, financial, actuarial, or regulatory advice, and business decisions based on it are your responsibility. Verify material facts against primary sources before acting on them.

Your data

You retain ownership of the configuration you provide (watchlists, markets, preferences). We use it only to operate the service, as described in the Privacy Policy. Do not submit PHI or other regulated data to the platform; the service is not designed or offered for it.

Availability and changes

We may update, improve, or modify features of the service. Where a signed agreement includes uptime or support commitments, that agreement controls. We may suspend accounts that violate these terms.

Disclaimers and liability

Except as stated in a signed agreement, the service is provided “as is” without warranties of any kind, and our aggregate liability arising from the service is limited to the fees paid for the service in the twelve months before the claim. Nothing here limits liability that cannot be limited under applicable law.

Termination

Either party may terminate as set out in the applicable order form or pilot agreement. On termination, access ends and we will delete your organization’s account data on request, as described in the Privacy Policy.

Contact

Questions about these terms: use the contact form on the pricing page and we will respond within one business day.